Visit RTI at ISE 2018, Stand 1-N90
RTI Announces RTiQ Remote Management Solution
RTiQ Allows RTI Dealers to Deliver Premium Support to Their Clients
SHAKOPEE, Minn. — Feb. 5, 2018 — RTI, a leading control and automation manufacturer for residential and commercial settings, today announced a new integrated remote monitoring solution. RTiQ is a complete remote management solution for RTI systems that makes it simple for dealers to monitor their clients’ AV installations.
Available for free to RTI dealers, RTiQ can be configured to monitor components controlled by an RTI XP control processor. Dealers can monitor the status of these devices via a dashboard from anywhere in the world and receive email and text notifications that alert them if a failure occurs. They can then remotely trigger an action to restore the failed system or component. Customizable actions include anything the control system is capable of, whether it’s rebooting devices, running macros, or sending commands.
RTiQ gives dealers the tools they need to deliver a better experience for their customers. System downtime is dramatically reduced by eliminating the need for service calls to address simple issues such as locked-up components. Furthermore, with email and text alerts, these issues can often be resolved before the client is even aware of them.
“RTiQ is a remote monitoring tool that will allow our dealers to deliver the ultimate customer service to their clients,” said Mike Everett, Vice President of Global Sales, RTI. “In addition to lowering costs for our dealers, this is an excellent value-added feature that will continue to get more powerful as we add functionality in the future.”
The RTiQ will be introduced at RTI’s stand 1-N90 at ISE 2018 with an expected release later this year. More information about RTI is available at www.rticorp.com.
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Celebrating 25 years of innovation, RTI delivers the connected world to users' fingertips via advanced control and automation systems for residential and commercial applications. The company's award-winning solutions let users take complete control over their home or business with ease, bringing together entertainment, distributed A/V, lighting, climate, security, and more into one simple user interface. For dealers, RTI’s systems are backed by the company's renowned Integration Designer® programming software, which allows them to deliver a completely customized control experience and powerful third-party integration.
Guided by a passion for redefining the limits of engineering, the RTI portfolio of powerful, yet affordable, central processors, A/V distribution products, Apple® and Android™ apps, in-wall touchpanels, and beautiful handheld remotes deliver smart and reliable control in elegant form factors. Part of the RTI family of innovative control solutions, the Pro Control line of easy-to-program handheld remote controls, control processors, and ProPanel® app are engineered with RTI's advanced capabilities built-in and bring unprecedented value to professionally installed electronic systems. Together, RTI and Pro Control are setting the standard for enhanced, fully customizable control and automation solutions for every application.
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