Company's Dedication is Honored by CE Pro for the Second Year in a Row as Its Advanced Control University Wins 2012 Quest for Quality Award for Training Programs
SHAKOPEE, Minn. — April 17, 2012 — Remote Technologies Incorporated (RTI) today announced that the company is continuing its strong commitment to the custom market through enhanced dealer programs and initiatives, and that its outstanding dealer training and support once again earned the company honors from CE Pro magazine. This is the second year in a row that CE Pro recognized RTI with an award. RTI is the recipient of the magazine's 2012 CE Pro Silver Quest for Quality Award.
The Quest for Quality Award program is based upon results of a readership survey conducted by CE Pro magazine. Readers acknowledged RTI as a top manufacturer in the Training Program category based on the company's Advanced Control University (ACU). In 2011, the company received the award in the Dealer Program/Incentives category.
ACU training courses are offered in a variety of channels, including online interactive training, on-site training all over the world through RTI and its distribution partners, and downloadable videos — available on the company's website — that also can be displayed on Apple® devices via podcast. The ACU's curriculum ranges from full-day seminars covering broad subjects such as RTI's Integration Designer® programming software, to more focused training on specific subjects such as iPad® and iPhone® control, and two-way driver development. In addition, many classes allow dealers to earn CEDIA continuing education units (CEUs).
The training courses are helpful in preparing for the RTI Certified Dealer online exam. The RTI Certified Dealer program is part of the company's continuing effort to ensure its products are sold through the proper channels by trained custom-integration professionals. An additional part of that effort is RTI's Internet policy. A disclaimer has been added to RTI's website notifying consumers that Internet sales of its products are not authorized, and that RTI products sold online will not be covered by any type of warranty, or be eligible for any type of service or support.
"RTI has always put a heavy emphasis on training, and we have invested a great deal of time and resources in ensuring that our ACU program is among the very best in the industry," said Pete Baker, vice president of sales and marketing for RTI. "For dealers, ACU is a convenient way to keep pace with our quickly changing industry, in addition to being a conduit to becoming a certified dealer. We are honored that they have recognized our efforts."
Other award-winning RTI incentive programs include the Control Bucks and Dealer Accommodation programs. Control Bucks are given to integrators who complete on-site training courses, and can be redeemed for RTI products and other merchandise. In addition, RTI dealers accumulate Control Bucks as they purchase RTI products. RTI's Dealer Accommodation program offers installers an affordable way to interact with an RTI control system at either their homes or showrooms by offering very aggressive accommodation pricing for their demo systems.