RTI Honored With CE Pro Quest for Quality Award for Best Dealer Programs and Incentives
SHAKOPEE, Minn. — March 31, 2011 — Remote Technologies Incorporated (RTI) today announced that CE Pro magazine readers have selected the company as a Quest for Quality Award recipient. RTI was recognized with a platinum award in the Dealer Programs/Incentives category for its unwavering commitment to the custom integration channel.
The first annual CE Pro Quest for Quality Awards program honors manufacturers and distributors for excellence in customer service. Winners were determined by the results of a readership survey conducted by CE Pro in February, when respondents were asked to evaluate manufacturers and distributors on a number of attributes including dealer programs and incentives such as special pricing and training.
"At RTI we are continually looking for new ways to support professional integrators through dealer programs, incentives, comprehensive training, and more. The end result is that our network of dealers have the tools and resources that make it as easy as possible for them to install our solutions while creating a one-of-a-kind control experience for their customers," said Pete Baker, vice president of sales and marketing for RTI. "We are extremely proud to have received the Quest for Quality Award. Considering that the winners are chosen by the very professionals we strive to support, it is a very gratifying recognition of our efforts."
RTI's commitment to the integration channel was formalized with the company's Committed to Custom (C2C™) mantra. C2C highlights the company's dedication to the custom installation market and its dealers by providing professional-grade and integrator-friendly control solutions that effectively address the challenges facing electronic systems contractors. Dealer training is another central component of the company's commitment, and RTI makes a wide variety of educational opportunities available through its Advanced Control University (ACU).
Through the popular "Control Bucks" incentive program, RTI dealers accumulate points through the purchase of RTI products and by completing on-site training courses. These points can be redeemed for products and other merchandise. In addition, RTI's Accommodation Program provides aggressively reduced pricing on RTI products for the dealer's personal or demo use.
In 2010 the company introduced the Integration Zone, which offers RTI professional integrators a password-protected, dealer-only forum with monitoring and participation by RTI staff. Through Integration Zone, dealers have an online support community for the exchange of information, system files, tips, and tricks, as well as an excellent resource for discussing troubleshooting and system design questions with a network of RTI experts and dealers.
The winners of the Quest for Quality Awards will be recognized in the April issue of CE Pro.
Remote Technologies Incorporated (RTI), headquartered in Shakopee, Minnesota, is the leading manufacturer of innovative, sophisticated, yet user friendly control systems. RTI’s wide array of elegant hardware and software solutions are marketed exclusively through the custom installation channel.
RTI was founded in 1992 with a committed focus on the custom installation market. This unwavering commitment was expanded and formalized in March 2007 with RTI’s C2C™ (Committed to Custom) initiative which includes expanded tech support hours, enhanced training through both its Advanced Control University (ACU) and in the field, and the C2C orientation will inform and shape every aspect of RTI’s continued evolution. C2C highlights RTI’s dedication to the custom installation market, making it the leader in creating wireless hardware and software control solutions that effectively address the challenges facing electronic systems installers and integrators.
RTI's belief in offering its products exclusively through custom dealers and trained professional integrators is a guiding passion, centered on the customization of any size home theater or other electronic system. The company’s design philosophy emphasizes an intuitive and enjoyable experience in using its award-winning products, from its universal system controllers, to signal storage and processing devices, and PC programming software.
For additional information on RTI and all its innovative products please visit www.rticorp.com.
Media Contact:Veronica Esbona
Wall Street Communications
Tel: +1 (954) 392-6990
Company Contact:Pete Baker
Remote Technologies Inc.